Internet Retailing Expo 27 - 28 April 2016 NEC birmingham
Internet Retailing Expo 2017



IMRG LOUNGE


Overview
IMRG Knowledge Lounge

Got burning questions about ecommerce?

Come to the IMRG Knowledge Lounge and put them to us. Our industry experts will be on-hand to share our insights on the UK market, logistics performance and cross-border expansion.

UK market

Check your website performance against industry level from data from our quarterly benchmark that provides our members with insights into 40 additional KPIs including basket and checkout abandonment rates, visitor bounce rates and ROI across different channels.

  • Visitor bounce rate
  • Basket abandonment rate
  • Checkout abandonment rate

Talk to us about our customer acquisition & retention statics

  • Active customer retention rate
  • Percentage of new customers

We can talk to you about marketing spend and ROI

  • PPC ROI
  • Affiliate ROI
  • Online marketing ROI
  • Revenue split by marketing method – paid, affiliate, email, natural, direct, social, display & other
  • Visits split by marketing method – paid, affiliate, email, natural, direct, social, display & other
  • Orders split by marketing method – paid, affiliate, email, natural, direct, social, display & other
Logistics Performance

The IMRG MetaPack UK Delivery Index enables the e-retail industry to track a wide range of key metrics benchmarking performance, identifying trends and informing strategic decisions.

Destination analysis – monitoring the ‘fall to earth’ of UK and cross-border orders
Quality of service – analysing the level of ‘on time’ delivery and attempted ‘carded’ delivery
Addressing – checking the impact that address quality has on delivery performance
Order value – recognising the correlation between order value and the affordability of delivery

Cross-border expansion

Expansion into other markets is a key focus for many of our members. To help support successful market entries, we have rolled out a series of ‘cross-border passports’ – containing all the information you need to establish your brand abroad.
We can sign you up on the day to receive free access to the following country passports and future ones.

  • China
  • Russia
  • Germany
  • Australia
  • USA


Sponsors